Contact Vibeflix TV
Access Vibeflix TV assistance with setup, billing, or channel inquiries. Our helpful team is ready around the clock via WhatsApp or reach out by email.
WhatsApp Support
The most efficient way to get in touch. WhatsApp messaging ensures prompt responses.
Chat on WhatsAppLive Chat
Like live chat? The chat widget is there when online. Otherwise, please email.
Start a RequestHelp & Guides
Check the Installation section for device setup instructions and problem-solving advice.
View InstallationGet in touch
General Inquiry
Have queries about installation, payments, or service? Contact us anytime.
Sales & Billing Assistance
Obtain advice, control account plans, or resolve payment concerns.
How Can We Help You?
Pick a section to get targeted help and relevant quick links.
Setup & Installation
Detailed tutorials for Smart TV, Firestick, Android, iOS, MAG, and other devices.
Billing & Payments
Secure Stripe checkout handles all your invoice, receipt, and payment concerns.
Technical Issues
For buffering, EPG, or app queries, we’re here to help fine-tune your setup.
Channel Requests
If you’re looking for a particular channel or region, inform us, and we’ll verify access.
Account & Activation
We’ll swiftly verify and resend any missing credentials or activation emails.
Apps & Compatibility
Receive suggestions for top IPTV apps and optimal settings tailored to your device.
Frequently Asked Questions
Rapid answers to typical questions about support, setup, billing, and devices.
Provide details like your device, app, plan, and a short description of the issue or request.
Check your spam/junk folder. If the email remains missing, contact us via WhatsApp It will be resent immediately by us.
Additional connections are offered as supplementary options. Inquire with sales for specifics when you message us.
Visit our Installation guide for detailed setup instructions for Firestick and similar devices.
Our Refund Policy outlines requirements, deadlines, and request procedures for your review.
Smart TV users: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iPhone/iPad: GSE Smart IPTV or IPTV Smarters.
Ensure smooth streaming with a 30+ Mbps connection (5GHz Wi-Fi/Ethernet recommended), enable hardware acceleration, expand buffer capacity, and stop competing downloads/streams.
Within your application settings, refresh or reload to update playlists and EPG data. When necessary, delete and reinsert your M3U and EPG links.
Major credit cards are processed through Stripe.
Yes. Your renewal options are configurable in your account settings, and our support staff is available to provide guidance.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly